Privacy Policy of our website

1. data protection at a glance

General notes

The following notices provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Data collection on our website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. You can find his contact details in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected by you pro This may be, for example, data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have a right to request the correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You also have the right to request the restriction of the processing of your personal data under certain circumstances. For details, please refer to the privacy policy under “Right to restriction of processing”.

2 General notes and mandatory information

Privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how this is done and for what purpose.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of the data against access by third parties is not possible.

Note on the responsible entity

The responsible party for data processing on this website is:

Haus Delecke
Hotel- und Gaststättenbetriebs GmbH
Linkstraße 10 – 14
59519 Möhnesee – Delecke

Phone: +49 2924 8090
E-mail: info@haus-delecke.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Data protection officer required by law

We have appointed a data protection officer for our company.

Katharina Hartel
Kettler Verwaltungs- und Beteiligungs-GmbH
Hauptstraße 22
59469 Ense

Phone: +49 2938 97843 23
E-mail: datenschutz@haus-delecke.de

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. For this purpose, an informal message by e-mail to us is suffici The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 DSGVO)

If the data processing is based on Art. 6 para. 1 lit. e or f DSGVO, you have the right to object to the processing of your personal data at any time on grounds relating to your particular situation; this also applies to profiling based on these provisions. Die jeweilige Rechtsgrundlage, auf die sich die Verarbeitung stützt, ist in dieser Datenschutzerklärung zu finden. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection under Article 21(1) DSGVO).

If your personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such marketing.

direct advertising is related. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection in accordance with Art. 21 (2) DSGVO).

Right of complaint to the competent supervisory authority

In the event of breaches of the GDPR, data subjects shall have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of appeal is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser address bar changes from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

Right to restrict to restrict the processing

You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time at the address given in the imprint. The right to restrict processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data happened/is happening unlawfully, you may request the restriction of data processing instead of erasure.
• If we no longer need your personal data, but you need it to exercise, defend or enforce legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
• If you file an objection pursuant to Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

Objection to advertising e-mails

The use of contact data published within the scope of the imprint obligation for the transmission of not expressly requested advertising and information materials is hereby contradicted. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

3. data collection on our website

Cookies

The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies sind kleine Textdateien, die auf Ihrem Computer abgelegt werden und die Ihr Browser speichert.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When cookies are disabled, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR stored. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are treated separately in this privacy policy.

Borlabs Cookie (Cookie Consent System)

Our website uses the Borlabs Cookie Consent System to give you the ability to control the use of cookies on our site. Borlabs Cookies stores your decisions regarding the use of cookies so that we can take these settings into account on your next visit. No personal data is stored without your consent.

The Borlabs cookie sets a functional cookie that saves your cookie settings on this website. It is only set if you give your consent and stores the choices you have made regarding the use of cookies. The data is not passed on to third parties and is used exclusively to manage your consent.

For more information on the privacy of Borlabs cookies and how they work, please see their privacy policy: Borlabs Privacy Policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be recorded.

Request by e-mail, phone or fax

If you contact us by e-mail, telephone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not share this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b DSGVO, provided that your request is related to the performance of a contract or is necessary for the performance of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a DSGVO) and/or on our legitimate interests (Art. 6 para. 1 lit. f DSGVO), as we have a legitimate interest in the effective processing of the requests addressed to us.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Booking platform OnePageBooking

We use the booking software OnePageBooking from HotelNetSolutions GmbH for the online booking of hotel rooms and accommodation on our website.

What data is processed

When you make a booking via OnePageBooking, the following personal data is typically collected and processed:

• Number of guests and desired period (arrival and departure), room category and any extras selected.

• Personal details: First and last name of the guest or invoice recipient.

• Contact details such as e-mail address, telephone number, billing address.

• if applicable, payment data, e.g. credit card data – especially in the case of prepayment or prepaid tariffs.

• Optional data: e.g. data that you provide voluntarily for newsletters, offers or a user account.

This data is required to fulfill the accommodation contract or to carry out the booking. The legal basis for this is Art. 6 para. 1 sentence 1 lit. b) GDPR.

Processing, storage & order processing

Data transmission and processing is carried out by HotelNetSolutions on the basis of an order processing contract that we have concluded with HotelNetSolutions. This ensures that your personal data is only processed in accordance with our instructions and in compliance with data protection regulations.

After completion of the booking and fulfillment of the contract, your personal data will be deleted, provided that there are no statutory retention requirements and there is no need for further storage – for example for billing purposes.

Forwarding to third parties / payment service providers

If payment is made in advance or by credit card, your payment data will be transmitted to the selected payment service provider, insofar as this is necessary for payment processing. In this case, HotelNetSolutions transmits the payment data securely to the payment service provider, which executes the payment on the basis of this data.

Personal data collected at the time of booking will not be passed on to third parties – except to payment service providers or service providers who are required to fulfill the booking contract.

Reference to privacy policy of HotelNetSolutions

HotelNetSolutions provides its own privacy policy, in which further details on the handling of personal data when using OnePageBooking are described. This is available at: https://www.hotelnetsolutions.de/Datenschutz

Google Maps

This website uses Google Maps, a map service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), to display interactive maps and to enable you to use map functions conveniently. When you load the map view on our website, data is transmitted to Google, including your IP address, information about your location and interaction with the map.

Data processing by Google

The use of Google Maps enables Google to collect and store information about the use of the map function. In particular, this may include the collection of data about your location and IP address. This data is processed by Google in accordance with Google’s privacy policy. You can find more information on this at Google Privacy Policy.

Purpose and legal basis of the processing

The use of Google Maps serves to improve the user experience on our website, in particular to enable the display of maps and to facilitate route inquiries. The legal basis for the processing of your data is Art. 6 para. 1 lit. f GDPR based on our legitimate interest in providing a user-friendly map.

Possibilities of objection

If you do not want Google to collect data about you through the use of Google Maps, you can deactivate the JavaScript functionality in your browser. In this case, however, the map view will not be displayed correctly and you will not be able to use the map service.

Consent and Borlabs Cookie

The integration of Google Maps is only activated after your consent via the Borlabs Cookie Consent System. Only after you have consented to the use of cookies will the Google Maps script be loaded and your data transmitted to Google.

Google Tag Manager, Google Analytics / Google Ads & Borlabs Cookie

Use of the Google Tag Manager

We use Google Tag Manager (GTM) – a tool from Google that allows us to centrally manage and play out various tracking and marketing scripts without having to edit the source code of the website directly. We use GTM to integrate services such as Google Analytics (for analyzing website usage) and Google Ads (for advertising and conversion tracking). The Google Tag Manager ensures that the corresponding scripts are only loaded after the user has given their consent via Borlabs Cookie in order to comply with the GDPR requirements.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. („Google“). Google has submitted to the Privacy Shield Agreement concluded between the European Union and the USA and has been certified. As a result, Google undertakes to comply with the standards and regulations of European data protection law. You can find more information on this on the Privacy Shield website.

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated, your IP address will be truncated by Google within the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.

IP anonymization is active on this website. Google uses this information on behalf of the website operator for the purpose of evaluating the use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.

The IP address transmitted by the cookie will not be merged with other Google data. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. Further information on this can be found in the “Opt-out” section below.

Google Ads

This website uses the Google AdWords conversion tracking function of Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google AdWords Conversion Tracking places cookies on your computer if you have clicked on a Google ad. These cookies are valid for a maximum of 90 days and do not store any personal data.

The cookie enables Google and us to recognize that you have clicked on an ad and have reached a target page (e.g. order confirmation or newsletter registration). However, these cookies are not tracked across multiple websites by different AdWords participants.

The stored cookies are used to create conversion statistics. These statistics show the number of users who have clicked on an ad and reached a specific target page. However, these statistics do not contain any data that can be used to identify you personally.

You can prevent the storage of cookies by selecting “Do not accept cookies” in your browser settings. Please note that in this case you may not be able to use all functions of the website to their full extent. Further information on the use of cookies by Google can be found at Google Privacy.

Borlabs cookie and consent

The Borlabs Cookie Consent System ensures that none of these tracking technologies (Google Analytics, Google Ads) are loaded without your express consent. As soon as you consent to the use of non-essential cookies, the corresponding script is activated via the Google Tag Manager and your data is processed.

Your decision as to which cookies you accept or reject is stored by Borlabs Cookie so that it is automatically taken into account the next time you visit the website. You can change your cookie settings or withdraw your consent at any time.

For more information on cookie management via Borlabs, please visit the Borlabs Cookie Privacy Policy.

Opt-out for Google Analytics and Google Ads

• Google Analytics: You can prevent the transmission of the data generated by the cookie to Google and the processing of this data by Google by downloading and installing the browser plug-in at http://tools.google.com/dlpage/gaoptout?hl=de. Alternatively, you can use the slider below to set an opt-out cookie that will prevent Google Analytics from collecting data on this website in the future.

• Google Ads: You can also prevent Google Ads from setting cookies by making the appropriate settings in your browser or by using the slider below.